Returns and Refund Policy
You may return your order provided all items are in new and unused condition within 60 days of purchase. We are not able to accept used items, or mounted wheels and tires for return. When returning an item, include a copy of the return authorization email you receive from our customer service team. All merchandise should be packaged securely so that it may be transported safely. We recommend shipping insurance for all returns. Shadow Industries is not responsible for any returned items damaged in shipping. When an item is returned and it shipped for free, the initial cost to ship the order will be deducted from the return. We will try to get your credit back to you as soon as possible, but please allow for up to 14 business days from date of cancellation or return for the credit to be returned to your account. Shipping and handling costs will be deducted from credit unless the return is the result of an error on our part.